Scott Walker

Curriculum vitae

Scott Walker

Product designer. Chester, UK.

PDF NOT YET GENERATED This page is the source. The PDF is produced from it, so the two can’t drift — and the download link goes here once it exists. Nothing on this page may contradict the case studies: mismatched titles between CV and portfolio is a named application red flag.

What I do

I design products with more options than a customer can hold in their head, and I design the research that decides which version ships. Recently that has meant multi-market preference testing, a conversational AI advisor built with an external agency, and a website replatform delivered across thirteen markets.

I also build agent tooling around my own practice — competitor research, developer handoffs with acceptance criteria and translation workbooks, research playbacks, and an automated persona suite for testing conversational products.

Selected work

Each of these is written up in full, with the decisions, the rejected options and the evidence.

2026

The 3.0 preference test

Eurocamp · multi-market research

  • Designed the 3.0 templates, then designed and ran the study that tested them
  • 365 completed responses, five markets, four languages
  • Separated preference from comprehension — and found one component where they disagreed
  • Outcome: a six-phase gated rollout instead of a single release

2025 – 26

Camille, the AI holiday advisor

Eurocamp with Brighter Design · conversational AI

  • Co-designed function, interface, onboarding and the avatar; wrote no production code
  • V1 live since July 2025: 510 bookings, £542,562 tracked revenue, roughly £15 returned per £1 spent
  • Proposed and specified the automated persona-driven testing suite
  • Held the seam between Eurocamp security, data protection and analytics and the agency

2023

The Eurocamp replatform — design

Eurocamp · SDL Tridion to Storyblok

  • Set the design direction against an expiring platform licence; cut over with four months to spare
  • Migrated the team’s prototyping from Axure to Figma mid-build, self-initiated
  • Held the product-owner gap without the title

2023

The Eurocamp replatform — delivery

Eurocamp · thirteen markets, eight languages

  • Coordinated acceptance testing across the UK, NL, DE and PL teams
  • Ran weekly defect triage with the CMO against risk, impact and effort
  • Built the CMS content model and trained the market content teams
  • Rollout gated on conversion rate at every step rather than on a date

Experience

NEEDS SCOTT — THE ONE THING NOT IN THE PROGRAMME FILES Employment history is the only part of this site I can’t source. The career archive has been moved out of projects/, so there is nothing on disk with employers, titles or dates in it. Six lines will finish this page:
  • Employer, exact job title and dates — Eurocamp / European Camping Group, and whether the title changed from UX Designer to Product Designer along the way
  • The same for whoever you were with before Eurocamp — the set-top box work (Dish Mexico, IPVOD, 9vision, Inview Console, Inview AppCurrent, PushVOD)
  • The same for the Tenant Shop and The Power Trust period
  • Al Fresco Holidays — same employer as Eurocamp, or separate?
  • Education, if you want it on here

DATES TBC

Product Designer

Eurocamp, part of European Camping Group

  • Front matter on the 2023 case studies records the title then as “UX Designer, acting as product owner” — confirm when it changed
  • Research, design and delivery across booking, discovery, pricing and conversational AI

Selected earlier work

Satellite TV, telecoms video on demand, travel, energy, utilities and connected home. Rebuilt out of Adobe XD into seven self-contained Figma files in 2026 — 133 screens, 135 components, seven working prototypes.

  • Dish MexicoVideo on demand for low-cost satellite set-top boxes
  • IPVODPay-per-view VOD with card, SMS and voucher payment, Nigeria
  • 9visionOne VOD framework skinned by multiple content providers
  • Inview Console & AppCurrentSet-top box application platform and management console
  • Al Fresco HolidaysA custom review integration replacing an off-the-shelf widget
  • The Power TrustGamified group energy buying, built as a social platform
  • Tenant ShopUtilities switching and connected-home control

How I work

  • ResearchPreference and comprehension testing, moderated interviews, bias audits, adversarial and persona-driven testing of AI systems
  • DesignDesign systems and component models, prototyping, developer handoff with acceptance criteria, accessibility to WCAG 2.1 AA
  • DeliveryUAT coordination, defect triage, CMS content modelling, conversion-gated rollout, training content teams
  • ToolsFigma, Storyblok, AB Tasty, HTML and CSS by hand, and agent skills I write and maintain myself
Back to The work Four case studies, and two more being written